Reference

How 7jitu Handles Your Personal Information

When you open an account with 7jitu, you share certain details with us — your name, contact info, and the e-wallet connections you use through DANA, OVO, or GoPay.

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What Information We Collect and Why

7jitu Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the information you provide when registering your account: full name, email address, phone number, and the payment method details linked to your wallet — whether that is DANA, OVO, or GoPay. When you make a deposit or request a withdrawal, our system logs the

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transaction reference, the e-wallet used, and the timestamp. This is required to verify your identity, process payments accurately, and meet the obligations that apply in regions where our service is available under local law. We also collect device and session data — such as your browser
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type, IP address, and session duration — to detect unusual login patterns and keep your account secure. Cookies and similar trackers help us remember your preferences and improve how the lobby loads on your device. We do not sell your personal data to third parties. Data
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shared with payment processors like DANA, OVO, and GoPay is limited strictly to what is necessary to complete your transaction. If you are accessing 7jitu from Indonesia, your data handling is subject to applicable local regulations and our internal retention policy. You can request a copy
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of your stored data or ask us to delete it at any time through our support channel.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Reach Us About Your Data

Have a question about how your data is stored, or want to request a correction or deletion? Our support team handles privacy requests directly — no automated queue, no generic responses. Reach out through any of the channels below and include your registered account email so we can verify your identity before making any changes.

DATA HANDLING PRACTICES

How We Protect and Manage Your Data

Security around your personal information is not an afterthought — it is built into the core of how your account operates. From the moment you log in with an OTP to the moment a GoPay withdrawal clears, each step involves encrypted channels and access controls that limit who inside our organisation can view your data.

Encryption in Transit

All data exchanged between your device and our servers travels over TLS-encrypted connections. This covers your login session, deposit instructions sent via DANA or OVO, and withdrawal confirmations.

Cookie and Tracker Policy

We use session cookies to keep you logged in and analytics cookies to understand lobby usage patterns. You can manage cookie preferences through your browser settings at any time without losing your account.

Data Retention and Deletion

We retain your account data for as long as your account remains active and for the period required under applicable local law after closure. Request deletion via support and we will confirm the outcome in writing.

Access Control and Verification

Only authorised 7jitu staff with a defined role can access your personal data. Any internal access to payment logs — including GoPay and DANA records — is logged and audited periodically.

Common Questions About Your Privacy on 7jitu

These are the questions we hear most often from account holders in Indonesia about how their data is handled, who can see it, and how to exercise their rights. If your question is not here, reach out through live chat or email.

We collect your name, email, phone number and, when you link a payment method, the wallet identifier for DANA, OVO, or GoPay. We do not store full wallet passwords or PINs.

We share only the minimum data needed to process your payment with the relevant e-wallet provider — DANA, OVO, or GoPay. We do not sell your information to advertisers or data brokers.

Contact our support team via live chat or the privacy email in the footer. Provide your registered account email and we will compile your data summary and send it to you in writing.

Yes. Submit a deletion request through live chat or email, verify your identity, and we will process the closure. Some transaction records may be retained as required under local Indonesian law.

Payment instructions travel over TLS-encrypted connections. Once the transaction reference is confirmed, only the reference ID and timestamp are stored — not your full GoPay or OVO account credentials.

We use session and analytics cookies. You can disable non-essential cookies through your browser settings. Doing so may affect how the lobby loads but will not close your account or remove your data.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How 7jitu Handles Your Personal Information

Reach Us About Your Data

How We Protect and Manage Your Data

Encryption in Transit

Cookie and Tracker Policy

Data Retention and Deletion

Access Control and Verification

Common Questions About Your Privacy on 7jitu

01 What personal data does 7jitu collect when I register?

02 Does 7jitu share my data with third parties?

03 How can I request a copy of my stored personal data?

04 Can I ask 7jitu to delete my account and personal data?

05 How does 7jitu protect my data when I make a GoPay or OVO deposit?

06 Does 7jitu use cookies, and can I turn them off?

Privacy Policy

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